Conditions applicable to all reservations
1-Parties to the contract:
“You” or “the Tenant” or “the Student” designates any user of this site who reserves, orders and/or buys Services offered. You may use this Site only if you are an adult and qualified to sign contracts engaging your liability. You will be financially liable for all your uses of the Site. The services sold on this Site are reserved for individuals only. Groups and professionals must contact the Landlord directly.
“We” or “the Landlord” designates the authorized reservations centre offering student rentals on behalf of its principals and undertaking to comply with the following professional rules:
2- Purpose: This contract is intended to provide remote electronic reservations for the Virtual Campus approved accommodations, quality-assured by the Representative responsible for the geographic area in question, on behalf of the Virtual Campus.
The virtual Campus may in no case be held liable for the use of this contract by third parties or for purposes
3- Online optioning: This site allows the user to place an option on a reservation for the Virtual campus accommodations; the option remains valid for a period of seven days. By placing an option, you block the reservation. You will then receive a reservation confirmation by e-mail.
NOTE: the Landlord must receive your security deposit payment for your reservation to become final. Otherwise your reservation option will be considered unconfirmed, and the Landlord will put the accommodation in question back on promotion
4- Online reservation: After making your selection you will receive a secured link to your reservation form: a screen will appear summarising the reservation information.
You will then be asked to control your personal information and confirm it. Finally, when you click on the “CONFIRM YOUR BOOKING, you validate and confirm your order, declare that you have acquainted yourself with and accepted these conditions, and are thereby irrevocably bound by them. Your acceptance may not subsequently be called into question except by application of the article relating to your right or withdrawal. The automatic registration systems put in place by the Landlord are considered proof that you have entered into the reservation contract. You will receive confirmation of your order by e-mail. This confirmation will specify the essential characteristics of the reservation, its price, and its terms of payment.
These reservation confirmations are kept on file by the Virtual Campus. They are considered proof of your consent to the reservation contract and of its date.
5-Payment methods: Online payment by credit card enables you to pre-reserve your accommodation online.
6- Non-transferability: Unless article 32 of the present terms and conditions of sale is applied, the contract is entered into intuitu personae and may not be transferred.
7-Accommodation capacity: The contract is established for a specific number of persons. If the number of Tenants exceeds the accommodation capacity, the service provider may refuse to accept the additional Tenants. In this case, any amendment to or breaking of the contract will be considered at the Tenant’s initiative.
8-Your pets: The contract specify whether you may or may not bring along a pet. If you do not comply with this clause, the service provider may refuse to accept your stay. In this case, no refund will be given. When making reservations, you are required to indicate the number of animals that will be accompanying you. A rate supplements can be applied (pet rate, deposit supplement, cleaning supplement). Specific conditions for pet may be terminated against the Tenant if these conditions are not observed.
9-Cancellation by Tenant:
Cancellation: Between 60 days before the start of the rental and 30 days inclusive before the start of the rental: The Landlord is entitle to keep 25% of the total amount will be retained if no replacement has been found on the same conditions;
Cancellation: Between 30 days before the start of the rental and the day of your arrival : The Landlord is entitle to keep 50% of the total amount will be retained if no replacement has been found on the same conditions;
11-Cancellation by Landlord: If the Landlord cancels the accommodation before its start, it must inform you immediately by email. You will receive an immediate refund of any sums paid, without penalties. You will also receive compensation at least equal to the penalty you would have owed if you had cancelled the reservation at that date. These provisions do not apply when an amicable agreement is entered into involving your acceptance of a replacement accommodation offered by the Landlord.
12-Change in a substantial element:
If, before the date set for the start of the rental, the Virtual Campus or/and the landlord is forced to modify any of the essential elements of the contract, you may, after being informed of this by the Landlord by email either cancel your contract and obtain an immediate refund of the sums paid, without penalties;
or accept the modification or the substitution offered by the Landlord: a rider to the contract specifying the modifications made is then signed by the parties. Any reduction in price is deducted from the sums still owed by you, and if the payment already made by you exceeds the price of the modified service, the overpayment will be returned to you before the start of your stay.
13-Landlord’s inability during your stay to provide the services called for in the contract:
If, during your stay, the Landlord is unable to provide a preponderant portion of the services called for by the contract, representing a substantial percentage of the price honoured by you,
14-Your responsibility: It is up to you to check that the information you provide when registering or at any other time is correct and complete. It is your responsibility to make certain that the coordinates you communicate when making your reservation are correct and that they will enable you to receive your reservation confirmation. In the event you do not receive this confirmation, you must contact the VIRTUAL CAMPUS.
15-Landlord’s responsibility: The Landlord who offers services to a tenant is that tenant’s sole contact and answers to him for the fulfilment of the obligations arising from the present terms and conditions of sale. The Landlord may not be held liable for acts of God, case of force majeure or for the actions of any person extraneous.
17-Site use: This site features reservations for Virtual Campus approved students’ accommodations, quality-assured by the Representative responsible for the geographic area in question, on behalf Virtual Campus. The site’s function is to assist you in finding accommodation related to your expectation, and to make the appropriate reservations. Any use of the site’s reservation service that is fraudulent or violates the present Terms and Conditions of Sale may cause the Representative having local jurisdiction to deny access at any time to the Services offered on this site.
Landlord’s undertaking: The publication of information online is subject to the same legal requirements as traditional publishing. This site’s contents are therefore governed by various laws which give the Internet-using reader various rights and obligations. The Landlord and publisher of this site undertake to comply with current publishing rules and to take all possible measures to ensure that the information offered to the public is valid. It authorises the reader to print all or part of the site’s content for strictly personal use.
Your undertaking: You undertake to comply with the intellectual property rules for the various content offered on the site, which implies that you undertake not to reproduce, summarise, modify, alter or redistribute, without the prior express authorisation of the site’s proprietor, any article, title, application, software, logo, trademark, information or illustration for any use other than strictly private, which excludes any reproduction for professional, profitmaking purposes or for mass distribution. You undertake not to recopy all or part of the site onto any other medium. Failure to comply with these mandatory undertakings engages the violator’s civil and criminal liability.
19-Personal data protection: The personal data concerning you collected by the Virtual Campus are computer processed. You may receive business proposals from our network for products and services similar to those you have ordered. Pursuant to the “Information technology and Freedoms” Act of 06/01/78 amended in 2004, you have a right to access and correct the information concerning you. If you wish to exercise this right, you need only to write us, or to send us your request by e-mail. The Virtual Campus maintains the confidentiality of the data entered into the firms on this site.
20-Applicable legislation and jurisdiction: The parties agree that this contract is governed by French law, including with regard to jurisdiction over it.
21-Proof: Except in the case of manifest error by the Landlord, it is expressly agreed that the data system of the Landlord and/or its partners have probative value with regard to orders submitted. The computer-based or electronic data kept by the Landlord constitute proof. If these data are produced by the Landlord as means of proof in any contentious or other procedure, they will be admissible, valid and enforceable between the parties, in the same manner, under the same conditions and with the same probative force as any document prepared, received or kept in writing.
22-Complaints – Dispute settlement –
Dishonest tenant: Any complaint relating to the electronic reservation procedure may be addressed to the city junction HQ . Any complaint relating to the condition of the premises and/or the description of the accommodation must be submitted to the VIRTUAL CAMPUS within three days of entry in the premises.
Any other complaint must be sent to it as quickly as possible, by e-mail.
24-Rates: Rates are indicated for each property .
25-No retraction: For reservation made by letter, telephone or Internet, the renter does not have the right of retraction, pursuant to article L121-20-4 of the Consumer Code relating in particular to accommodation services provided at a given date
26-Arrival: You must present yourself on the day specified and at the time mentioned in the reservation contract or on the acknowledgement of receipt of your reservation. In the event that you arrive late or your arrival is postponed or prevented at the last moment, you must notify the virtual campus (or proprietor) whose address and telephone number appear on your reservation comfirmation
27-Statement of condition: An inventory is drawn up jointly and signed by you and the proprietor or his representative when you arrive at and depart from the lodging. This inventory constitutes the sole reference in the event of a dispute regarding the condition of the premises. You are required to make use of the rental property as would a reasonable person. The cleanliness of the lodgings when you arrive must be indicated in the statement of condition of the premises.
28-Security deposit: your reservation will be considered validated at reception of the security deposit by the landlord .
After the statement of condition is drawn up jointly at the time of departure, this deposit is returned, minus the cost of restoring the premises to their original condition of damage is found. In the event of early departure (prior to the times mentioned on the fact sheet) preventing the statement of condition of the premises from being prepared on the same day that you leave, the security deposit is returned by the proprietor within one week.
After the statement of condition is drawn up jointly at the time of departure, this deposit is returned, minus the cost of restoring the premises to their original condition of damage is found or in the event of unpaid charges.
29-Payment of charges: in the event of provisional At the end of your stay, you must pay to the proprietor any charges, not included in the price. Their amount is determined based on the calculation mentioned in the fact sheet, and documentation is provided by the proprietor.
30-Insurance: You are responsible for all damages caused by you. You must be insured by a holiday-type insurance contract for these various risks. You may be asked to present an insurance certificate when you arrive at the premises or for a certification on your honour. Special conditions applicable to reserving a tourist holiday The conditions appearing in this chapter complement the conditions applicable to all reservations.
You may transfer your contract to a transferee who meets the same conditions as you to take the contract. In this case, you are required to inform the reservation service of your decision by registered letter with confirmation of receipt no later than 30 days before the start of the contract
. The contract transfer must be made at cost. The transferor and the transferee are jointly liable towards the Landlord for payment of the balance or the price and any additional charges occasioned by this transfer.